Pre-Arrival Information

We look forward to welcoming you to Melbourne shortly. To assist with your arrival, please see below further information on key areas of the Summit.

Melbourne Convention and Exhibition Centre (MCEC)
1 Convention Centre Place
South Wharf VIC 3006
T +61 (0) 3 9235 8000
www.mcec.com.au

The Summit will be conducted on the Ground Floor of the MCEC and the closest entrance is Convention Centre Place. If entering from the Clarendon Street entrance, follow the directional signage to the Summit.

There are taxis and Uber services available from the airport to the central city as well as the coach service, Skybus, which can be booked in advance or on arrival. The airport is approximately 26 kilometres to the MCEC.

The MCEC is easily accessible by the public transport system and also offers onsite carparking via the Normanby Road entrance or at the adjacent Direct Factory Outlet Complex (DFO). Please refer to the website for parking rates and early bird savings.

The Registration Desk is located on the Ground Floor of the MCEC (closest to the Convention Place Entrance) and will be open the following times:

Monday 15 September 2025 2.00pm-7.00pm
Tuesday 16 September 2025 7.30am-6.30pm
Wednesday 17 September 2025 7.30am-5.30pm
Thursday 18 September 2025 7.30am-1.00pm

A few days prior to the Summit you will receive an email from us with a QR code to facilitate the printing of your name badge once you arrive on site. For security purposes, please wear your name badge at all times, including at social functions.

Every effort will be made to accommodate dietary requirements and/or special requirements, however advance notice is needed. If you did not provide this information at the time of registering, please email the Summit Office.

The Speaker Preparation Room is on the Ground Floor of the MCEC near the Information Desk and is open the following times:

Tuesday 16 September 7.30am-5.00pm
Wednesday 17 September 7.30am-5.00pm
Thursday 18 September 7.30am-12.00pm

The MCEC Information desk located on the Ground Floor can assist with any cloaking of coats, bags or personal belongings.

A few days prior to the Summit you will receive a further email from us detailing how to access the Summit App, which will provide you with the latest information. We encourage you to download the App before arriving at the Summit.

To assist with networking, a copy of the delegate list, excluding privacy requests, will be available on the Summit App.

The dress code for the Summit is smart casual.

If you have booked accommodation through the Summit Office, any changes to your booking must be managed through the Summit Office by email, not directly with the hotel. You should refer to the cancellation terms and conditions noted on the website should you need to reduce or cancel your booking.

If there is an emergency at the venue, please stay calm. Please follow the instructions given by the venue staff who are fully trained for an emergency situation.

The emergency phone number in Australia is 000. The dispatcher will then put you through to Police, Ambulance or the Fire Brigade.

We encourage you to network with the exhibitors during the Summit. Located on the Ground Floor at Door 15, the Exhibition will be open the following times:

Tuesday 16 September 2025 8.00am-6.30pm
Wednesday 17 September 2025 8.30am-5.30pm
Thursday 18 September 2025 8.30am-1.00pm

Daily catering and the Network Reception will also be held in the Exhibition.

Please see the sponsors and exhibitors pages of the website for more information.

Delegates are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such coverage. The Summit Organisers and the Summit Office accept no responsibility for any loss in this regard.

There is a dedicated wifi network for you to use throughout the Summit. The password to the Summit network will be printed on the reverse side of your name badge.

Please be advised during the Summit photography and filming will be taking place and may be used to promote the Summit, both within Australia and internationally, across all print and digital platforms. If you do not wish to appear in any images captured, please inform us so we can take the appropriate steps and where possible please move out of camera range.

Summit Opening Session

The Summit opening session will commence at 0900hrs sharp on Tuesday 16 September 2025. This will be in Plenary 1 on the Ground Level of the MCEC. We encourage you to register early to ensure you are seated and ready for the formalities to begin. Please see the Summit website for the full program.

Please check your registration details in your email confirmation. If you would like to attend either event and it is not listed above, please contact the Summit Office.

Networking Reception
Date: Tuesday 16 September 2025
Location: Exhibition Hall, MCEC
Time: 5.30-6.30pm
Dress code - Business attire

Gala Reception
Date: Wednesday 17 September 2025
Location: Aerial, 17 Dukes Walk, South Wharf (directly outside the MCEC)
Time: 6.00pm-8.30pm
Dress Code - Business Attire
Price: $175pp